Contact Us

Contact Info

Have questions or need assistance?Reach out to our friendly customer support team. We’re here to help with inquiries about orders, shipping, payments, and more. Get in touch with us today!

Address(Non Visiting):

Biblioteksgatan 13 
435 30 Mölnlycke
Sweden

Email:

contact@hstlr.net
Thanks for contacting us. We'll get back to you as soon as possible.

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FAQ

Can I track my order?

Absolutely. Once your order ships, we’ll send you a tracking number via email. You can use this to monitor your package’s progress right to your doorstep.

How long does it take to process my order?

Orders are typically processed within 1-3 business days. Once your order is processed, you'll receive a confirmation email with tracking details.

What if my order is delayed?

While we strive to meet the estimated delivery times, sometimes delays can occur due to factors beyond our control, such as customs clearance or carrier delays. If your order is delayed, please don’t hesitate to reach out to our customer service team for assistance.

How do I initiate a return?

To start a return, contact our customer service team with your order details. We’ll provide instructions on how to send the item back. Once we receive the return, we’ll process your refund or exchange.

Can I change or cancel my order after it’s been placed?

We aim to process orders as quickly as possible, so if you need to make a change or cancel your order, please contact us within 24 hours of placing it. We’ll do our best to accommodate your request, but once an order is shipped, changes may no longer be possible.